So about that ACA web site. How’s it doing?
Good if you just read the headlines. Bad if you read the entire article.
The headline on today’s CNN article on Healthcare.gov says “Administration: Obamacare website working smoothly“.
But as you read into it a bit, you can see that the data the insurance companies get isn’t clean:
The administration is still working with insurers on the “834” transaction forms generated by the system, said Bataille. “We’re working with issuers on a daily basis and will continue those conversations,” she said, adding that the site’s management team would have more information about this issue with the data generated by the system on upcoming weekdays.”
That data is actually the barometer for how HealthCare.gov is doing since 834s contain the info. the insurance companies and hospitals will pull up on their own systems.
America’s Health Insurance Plans (AHIP) released a statement November 29th to hit us over the head with how important it is:
“Until the enrollment process is working from end-to-end, many consumers will not be able to enroll in coverage. In addition to fixing the technical problems with healthcare.gov, the significant ‘back-end’ issues must also be resolved to ensure that coverage can begin on January 1, 2014. In particular, the ongoing problems with processing “834″ enrollment files need to be fixed.” – source
Seems late to have this gap between front and back sides of the system, doesn’t it.
Bob Laszewski interviewed Daryl Chapman to ask about that.